Claudia B

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Viewing 15 posts - 1 through 15 (of 110 total)

  • Claudia B
    Participant
    in reply to: Feedback to my feedback for my favourite supplier

    PS. “She” is my favourite supplier.

    If you can advise me on the clay packages issues, too, it would be great, thank you!


    Claudia B
    Participant
    in reply to: Feedback to my feedback for my favourite supplier

    Hi Amanda,

    Thank you so much for the summary of the details; it is much clearer and to the point what you wrote.

    To answer your question, I do work with the sourcing agents, but this supplier I found it by myself and added to their list as she has the best compliance documents compared to all the suppliers founded by my sourcing agents and a reasonable price (less than $2 like I wrote in my brief). The sourcing agents founded only 2 suppliers with a COG less than $2, and one of them didn’t have at all the Material Safety Data Sheet and the other one had a self-certified pass test, though their clay has one substance over the accepted limit written on that document.

    So, my lovely sourcing agents created a separate Skype group us to talk with the supplier that I found, and there I will send my feedback. I would prefer to talk about this, but my sourcing agents prefer the written form.

    This supplier is also very good communicator and prompt in responses and actions, so she is my favourite (she was the first to send the samples though she was the last asked to do it). Her factory clay is also good, but they need to solve the problem of staining. There is another competitor that sell their clay in UK, but though nobody has mentioned yet the staining issue in the reviews, they are only at the beginning and have only 30 reviews.

    The competitor with over 2000 reviews has many clients mentioning the clay doesn’t stain. Another competitor got 1 star review from every client who wrote that their clay stains. So, I think it is really important to fix this problem, especially for the blue clay that stains very visible every working surface and the stain cannot be removed by washing it. But I am a bit puzzle if I should request to sort out also other clay colours that stain only a bit on the non-glossy surface or I should pick my battles in this situation.

    Additionally, though she sent the biggest amount of clay in various packages, she did not send the 20 grams packs, but 15 grams packs. So, it is a bit difficult to assess what is the best small package for my 20 grams, as I have only 15 grams packs. In all fairness, only one of the other suppliers sent me 20 grams packs, together with various amount packs, though all of them knew that my order will be 24 colours packs of 20 grams. I can infer a bit from the 15 grams packs, but if the 20 grams packs have different package material, I cannot asses it.

    Kind regards,

    Claudia

     


    Claudia B
    Participant
    in reply to: Feedback to my feedback for my favourite supplier

    Hi coaches,

    Only a gentle reminder, as my supplier is waiting for my feedback.

    Thank you in advance!


    Claudia B
    Participant
    in reply to: PAB analysis Organic Sales Black Friday

    Hi Jo,

    Thank you, that makes sense.

    Have a great day!

    Claudia


    Claudia B
    Participant
    in reply to: PAB analysis Organic Sales Black Friday

    Hi Regan,

    I was thinking that Christmas shop is only a badge.

    But Sago Brother’ s clay is twice on this first page, as you can see in the attachment (once under Black Friday deals and another one on the next row, under Christmas shop badge). I have just checked again the ASIN now, and it is the same, B07ZR4KX6Q, so it is the same product twice on this page. So, as a product cannot rank twice organically, I assume that one of them is a sponsored ad. And because Christmas shop is a badge that this product wears, I concluded that it must be the Black Friday deals for sponsored products.

    Please, let me know what is your opinion on this.

    • This reply was modified 1 week, 4 days ago by Claudia B.

    Claudia B
    Participant
    in reply to: Jo, please help with the certification requested info

    Hi Jo,

    My Chinese SA has just received (lots of) samples from the suppliers. I would like to decide on testing:

    1. The SA keeps samples from each supplier, and send me some for checking the quality. And after I choose my supplier based on quality, SA sends their samples to the chosen Test House for EN 71.

    Advantage: time

    Disadvantage: test the sample that they have already

    2. I wait till my product is ready and the factory will send random samples from the batch to the chosen Test House for EN 71.

    Advantage: it is tested the product that I will sell

    Disadvantage: time delay and organising the process and payment

    And how can I organise the process in this 2nd option? Finalising the product may take only a couple of days, but testing can take a couple of weeks. I don’t know how can I organise the payment, too; I wouldn’t like to pay before the good test results, as I want to sell only a suitable product.

    I must add that all the suppliers who  sent samples have passed the EN-71 in the last couple of years.

    Thank you


    Claudia B
    Participant
    in reply to: Jo, please help with the certification requested info

    Hi Jo,

    Thank you for your advice. The only report from those I received that was done in China and looked very professional and similar with the one that I found it previously on Internet was done by CTI; so I may keep this company on my list for testing. But I must say that its competitors were low standard at least, if not questionable.

    Thank you so much for the link, I will check it; I hope they have the same recommendations for Amazon.co.uk.

    Kind regards,

    Claudia


    Claudia B
    Participant
    in reply to: Jo, please help with the certification requested info

    Hi Jo,

    Thank you for your prompt and helpful answers, and kind words.

    I contacted the Chinese Sourcing Agent this morning, to ask the Supplier 1 on their list to be requested SDS (Safety Data Sheet) and a copy of their EN-71-3.

    On my list of examples, I asked one of the suppliers directly a quote for COG and the freight, to only see if my product is profitable, before I talked with the SA.

    I have spent many hours today reading the suppliers’ reports. Your idea of testing the clay in China makes more and more sense because of time and money, I hope the Chinese agent will agree with it. I have also attended a webinar on Product Compliance for Amazon Sellers, and an European living in China said that the tests reports have to be verifiable. I wonder how I can know if a Test House in China is an approved one for UK Amazon or not.

    Kind regards,

    Claudia

    • This reply was modified 1 month, 3 weeks ago by Claudia B.

    Claudia B
    Participant
    in reply to: Jo, please help with the certification requested info

    Hi Jo,

    Thank you for your prompt answer and useful advice; now I understand the situation better, which is very important for me as I always need to see the bigger picture.

    I succeeded to convince the two Chinese sourcing agents to go back to the suppliers and ask for the safety data sheets (SDS) in English, as this is important for CLP and REACH. It took me a while, but because I saw an interview with a Chinese supplier, I really empathise with my sourcing agents. It is a tough world where time is indeed money, and the electricity shutdowns make the situation even more difficult (one of the suppliers of my product has just decided that he can’t provide any samples because they don’t have time due to the electricity shutdowns).

    The Chinese sourcing agent also suggested to use the samples that I will receive for EN-71, but when I asked if they can use a lab there for testing she said that I should test the samples here. I will see if they are willing to use a test house in China, as something might just have gone lost into translation. Thank you for this advice, you are right, it will be cheaper and faster there, if the sourcing agents are willing to include it in my project.

    Thus, I will use the samples for testing the full EN-71. I have a rough estimation of 16 days based on a clay tested in 2018 (I found a while ago on Internet an example of a clay full EN-71 test); I hope now the time is shorter than that. I just asked for a price quote from a test house in Leicester.

    For SDS checklist, the British site is going through maintenance work, but I found a lot of info on the European Union site (On REACH document is mentioned the list is similar.) I can come back with the info, after I read it (one guidance report is 137 pages).

    Only one of the suppliers has “Certification: CPC, SGS, ASTM”, thank you for pointing its significance.

    Now, I am puzzled with 2 questions, please:

    1) I removed the first supplier from my list, as they have passed only EN-71-3 (though they declared that one client passed the full test). But their clay is the cheapest, so might be worth to ask for samples from them and if it passed my quality checklist, to test it for full EN-71?

    2) The sourcing agent wrote: “And based on our sourcing, the suppliers’ price are higher than the ones you found by yourself .” What can be done in this situation? Should them check my quotes, too, especially because they are almost half than what the sourcing agents found? They got all the quotes from 1688.com, but most of their quotes were higher than the 2$ that makes my product profitable.

     

    Thank you again for your in-depth and warm answer,

    Claudia

    • This reply was modified 1 month, 3 weeks ago by Claudia B.

    Claudia B
    Participant
    in reply to: Address in UK for calculating FF

    Thank you, I google central UK and I chose Nottingham, and I searched for the postcode and address of the Amazon warehouse and I sent it to the SA.


    Claudia B
    Participant
    in reply to: Address in UK for calculating FF

    Thank you very much, Amanda. Which one is central, please?


    Claudia B
    Participant

    Hi Jo,

    I have just received the report from the JF amazing sourcing team, and I wonder if it is worth to ask samples for 2 out of 5 eligible manufacturers, due to unclear certification status. These 2 have a relatively good cost, compared to the others cost of $2.22, which is above my $2 (I left $1 in COG for the brochure, as I do not know yet its cost). Please, see below the details:

    1. First manufacturer: “Certification: see the right report (nb the image attached), issued on Nov.15, 2018, unsure it’s EN71 test(mentioned the test based on EN71-3), but they said their client did the EN71 test, passed and kept the report for themselves.”

    I do not speak Chinese, but I think it is better to send you all the info, so I attached the photo of the report.

    2. Second manufacturer:

    Certification: EN71 only for the dinosaur clay(see the attached image), issued on Aug.9,2021.

    I wonder if they confirm that the dinosaur clay is the same clay as ingredients and colour, is this certification useful for me or not?

    Cheers,

    Claudia


    Claudia B
    Participant

    Hi Jo,

    1. The first phase of launching is giveaways, either coupons or rebates. Due to the recent changes, coupons are limited only up to 50% off, which is not truly giveaways, therefore not effective. So, the rebates is the only way for defibrillate phase. But Seller. Tools, which is recommended for rebates, does not do rebates for UK (I contacted them and they have just confirmed it). I also contacted EasyBot, but they will have services for EU only sometimes in the future.

    So, please, guide us what will be the giveaways type for UK?

    2.  I observed that the products that have a novelty element added (e.g., a new colour, a new “thing” in the box, different quantity, etc) are placed directly on the first page. I read that this is called “honeymoon period”. What is the strategy to take advantage of this, please? I’m exploring adding something cheap, but useful for my customers, and I’m trying a (sort of) cost-benefit analysis.

    Thank you,

    Claudia


    Claudia B
    Participant
    in reply to: UK Bank high fees for non-sterling transactions

    Thank you April and Duane for sharing your experience, it is really useful. I do have a Starling account, but I regularly use my other bank account, as I wasn’t sure about the fees, though Starling was presented as a bank with no fees for transactions in a statement long time ago.

    Kind regards,

    Claudia

     

     

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