“They are playing hardball and will not retract the complaint. Unless we can convince Amazon that the complaint was filed in error, your only remaining remedy is to file a lawsuit asking for a declaration that your product does not infringe.
If the owner does not respond, this would cost about $5000. If they do file a response, the costs will likely get much higher ($50,000-$100,000 before we can reach a settlement.”
RED POINTS SOLUTIONS – answer:
Upon further revision of your case, please be informed that our client FemMed Inc (www.go-girl.com) has instructed us not to withdraw the complaint.
Please note that we follow instructions of our client to act as their authorized agents to request the enforcement of their intellectual property rights against online infringements worldwide, upon their previous notification and validation.
In this sense, find enclosed the Liability Release that our client has signed exonerating Red Points from any liability that may arise from this matter.
We thank you for your cooperation.
Regards, RED POINTS SOLUTIONS
Online Brand Protection Division