Reply To: Hijacker SOP not correct

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Danene H
Danene H
Participant

Unfortunately, this does not show up in your case log.  You do get a canned response back stating that if you want to report a problem with intellectual property that you need to fill out a form.

I was able to talk with someone in customer support and eventually they gave me this link.

https://sellercentral.amazon.com/cu/contact-us?categoryId=30004&typeId=30018&itemId=0

From here you can select “report a violation”, enter a full length description, and add attachments.  It then shows up in your case log.  Mine is currently showing a transferred status.    Not sure what that means but at least I didn’t get a canned response back.  🙂

 

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