Reply To: SOP – How to respond to negative reviews

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Kevin I
Kevin I
Keymaster

Unfortunately, Amazon rejected a review response that contained my email address.  This product is sold under kitchen and dining.  Maybe it’s category by category?  I’m using this language instead…

“please contact us by replying to your order confirmation email or by sending us a message using the “Ask a Question” button on the top of the CGL-Products storefront on Amazon. Please include your order number in your message.”

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